Once you have received tracking details indicating your order has shipped, it is always most efficient to contact the carrier directly with delivery questions. If you have not received tracking details, then it is likely your item has not shipped, and we will provide tracking information as soon as it is available. If you still have questions regarding tracking or delivery, please do not hesitate to contact Byrna customer service.

Often times items from an order will ship separately if one or more of the items is out of stock. Please check the packing list in your shipment and your order status page. We will provide tracking details for each item as they become available. Contact Byrna customer service with any questions regarding missing items or other order concerns.